Some users may experience some confusion, or have questions, when downloading and installing PrintCapture. Most of the confusion and questions arise from the security features that Microsoft has implemented in their newer operating systems and Internet Explorer. We hope that this page will help clarify the download and installation process.
PrintCapture has three downloadable installation files found on our downloads page:
- PrintCapture_X.Y.Z_Setup.exe: Installation file for the full PrintCapture application.
- PrintCapture_X.Y.Z_Update.exe: Installation file for the PrintCapture update.
- PrintCapture_Trial_X.Y.Z_Setup.exe: Installation file for the PrintCapture free 30-day trial.
These are the steps we typically follow when downloading and installing application on our Windows 7 system with Internet Explorer:
- Right-click on a download link. We used PrintCapture_4.5.0_Setup.exe for these instructions.
- Select Save target as... in the pop-up menu.
- Windows will display a Save As dialog box similar to that shown below.
- Make sure PrintCapture_4.5.0_Setup.exe is listed as the file name.
- Navigate to your typical (favorite) storage location.
- Click the Save button.
- Typically your anti-virus program will run a security scan.
- Internet Explorer displays: "PrintCapture_4.5.0_Setup.exe is not commonly downloaded and could harm your computer." How does Internet Explorer know? It doesn't. All it knows is that a program isn't commonly downloaded. And only Microsoft knows the definition of "commonly".
- Click the View downloads button.
- Windows will display the View Downloads - Windows Internet Explorer dialog box similar to that shown below.
- Make sure PrintCapture_4.5.0_Setup.exe is listed in your download folder.
- Click the Close button.
- Open Windows Explorer and navigate to where you stored PrintCapture_4.5.0_Setup.exe.
- Run your anti-virus scan on PrintCapture_4.5.0_Setup.exe. We do this scan on EVERY file downloaded to our computers.
- Double-click PrintCapture_4.5.0_Setup.exe to install the program.
- Windows will display a File Open - Security Warning dialog box, similar to that shown below, asking "Do you want to run this file?"
- Make sure the information in the dialog box makes sense
- Click the Run button.
- Follow the on-screen installation process.